VEEVA CRM SPECIALIST

Salary 60000 - 96000 SGD
Number of positions to fill : 1
Reference number : 9026

Employment terms
Permanent
Length of employment
Permanent
Employment date
2019-03-14
Location
Singapore
Education
Bachelors
Years exp required
3
Skills
Veeva, CRM, Application administration

Description



Job Title: VEEVA CRM SPECIALIST

  • Application Administrator responsibilities for Medical Systems (e.g Veeva CRM, PowerBI, IRMS, ComplianceWire, BOX and SharePoint) on a daily basis.
  • Ensure systems, processes, training and metrics support and drive Medical activities. 
  • Closely interacts with system stakeholders to fully understand system requirements and improvements.
  • Consult and coordinate as necessary with stakeholders to understand latest business policies or processes and identify potential impact to current processes.
  • Provide assistance to both internal (e.g. specialists, supporting functions) and external (e.g. vendors) users who may need assistance with various operational aspects and coordinate resolution of reported issues.  Responsible for enforcing policies and procedures as managed by Medical group. 
  • Works directly with Veeva CRM project managers across multiple sites and functions to ensure all requirements are completed for proper onboarding of users and project start-up.
  • Coordinates directly with Veeva users to ensure system is fully functional and facilitate any data transfer required to/from Veeva. Assist with onboarding of new hires into Veeva
  • Responsible for generating, coordinating and/or consolidating periodic reports (e.g Veeva CRM, IRMS, ad-hoc reports) for stakeholders
  • Provides Operations support as required by supervisor.
  • Typical assignments consist of supporting system and/or process audits, assessment of how new industry regulations or corporate policies impact operations, and representing Medical Operations in various initiatives that affect internal systems or processes that the role supports

MINIMUM REQUIREMENTS

  • Education and Experience
  • Minimum a degree required (Science, Health Care, or IT preferred)
  • Minimum 2 years’ experience with end-user operational and technical support preferred
  • Pharmaceutical or Medical Device industry experience (preferred)

Interested candidates, please send over your resume to recruitment@aryansearch.com or call at 65-67087429 Ext: 200 for a confidential discussion


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