Commerce team

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Commerce team
Commerce team
SI, Vendors, Software Houses, Medical, Government, Gaming, Pharma, High Tech, Manufacturing and consulting


The Commerce team are hiring across SI, Vendors, Software Houses, Medical, Government, Gaming, Pharma, High Tech, Manufacturing and consulting
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Urgently Hiring for L1 and L2 Desktop Support Engineer

Salary 60000 - 96000 SGD
Number of positions to fill : 1
Reference number : 9379

Employment terms
Employment date
Years exp required
Windows 10 , office365, desktop support, level1 or level 2 desktop support.


Its a permanent role with our leading client, they are looking for someone who had good knowledge into Windows 10 and office 365. who have done level 1 or level 2 desktop support.

Job description :

They Need a L2/L3 Deskside/ Desktop Support Engineer.

Along with good knowledge and experience of supporting Windows 10 , Office 365 we need

  • Good Communication Skills

  • High Energy , pro-active

  • Ability to support projects, work with multiple stakeholders.

Job Responsibilities:

  • Support newly migrated users on Windows 10 and Office 2016

  • Contribute to Win10 knowledge base and support procedures

  • Capture and Record problem details from help desk customers.

  • Prioritize and schedule problems. Escalate problems (when required) to the appropriately eto Level 2.

  • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.

  • Test fixes to ensure problem has been adequately resolved.

  • Perform post-resolution follow-ups to help users

  • Technical Skills Required:

  • 5 years windows desktop support experience with Knowledge of Windows 7 and Windows 10.

  • Knowledge of computer hardware.

  • A good understanding of various technologies including but not limited to TCPIP, Windows permission and management utilities

  •  Working knowledge of a range of diagnostic utilities.

  • Experience in the Financial industry

Soft Skills Required:

  • Excellent written and oral communication skills.

  • Excellent interpersonal skills, with a focus on customer-centricity, listening, and questioning skills.

Apply Now

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