Require a Service Delivery Manager

Salary 72000 - 78000 SGD
Number of vacancies : 1
Reference number : 9878

Employment terms
Contract
Length of employment
12 Months Contract
Employment date
2020-08-11
Location
Singapore
Years exp required
5-8 Years
Skills
ITIL Service Delivery Management, IT Infrastructure, Software Application, Cyber Security

Description



RESPONSIBILITIES:

  • Lead a team of IT professional to ensure smooth operation of mission critical enterprise system. 
  • Perform overall management of managed services: Service Delivery and operational. deliverables covering IT infrastructure and software applications 
  • Implement ITIL service management and Security measurement to meet the SLA. 
  • Work closely with Project Delivery teams to drive service delivery excellence 
  • Build good working relationship with customers / end users and assist the sales team to Identify sales opportunities in services and solutions. 
  • Min. 5-8 years in Service Delivery roles in Outsourcing, Managed Services environment with basic Cyber security knowledge. 
  • Good understanding of ITIL best practices. 
  • Experience in leading support team in troubleshooting application and / or infrastructure issues 

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