Require a Service Delivery Manager
Salary 72000 - 78000 SGD
Number of vacancies : 1
Reference number : 9878
Length of employment
12 Months Contract
Years exp required
ITIL Service Delivery Management, IT Infrastructure, Software Application, Cyber Security
- Lead a team of IT professional to ensure smooth operation of mission critical enterprise system.
- Perform overall management of managed services: Service Delivery and operational. deliverables covering IT infrastructure and software applications
- Implement ITIL service management and Security measurement to meet the SLA.
- Work closely with Project Delivery teams to drive service delivery excellence
- Build good working relationship with customers / end users and assist the sales team to Identify sales opportunities in services and solutions.
- Min. 5-8 years in Service Delivery roles in Outsourcing, Managed Services environment with basic Cyber security knowledge.
- Good understanding of ITIL best practices.
- Experience in leading support team in troubleshooting application and / or infrastructure issues
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