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Commerce team
Commerce team
SI, Vendors, Software Houses, Medical, Government, Gaming, Pharma, High Tech, Manufacturing and consulting

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The Commerce team are hiring across SI, Vendors, Software Houses, Medical, Government, Gaming, Pharma, High Tech, Manufacturing and consulting

Require a Service Delivery Manager

Salary 72000 - 78000 SGD
Number of vacancies : 1
Reference number : 9878

Employment terms

Contract

Length of employment

12 Months Contract

Employment date

2020-08-11

Location

Singapore

Years exp required

5-8 Years

Skills

ITIL Service Delivery Management, IT Infrastructure, Software Application, Cyber Security

RESPONSIBILITIES:

Lead a team of IT professional to ensure smooth operation of mission critical enterprise system.
Perform overall management of managed services: Service Delivery and operational. deliverables covering IT infrastructure and software applications
Implement ITIL service management and Security measurement to meet the SLA.
Work closely with Project Delivery teams to drive service delivery excellence
Build good working relationship with customers / end users and assist the sales team to Identify sales opportunities in services and solutions.
Min. 5-8 years in Service Delivery roles in Outsourcing, Managed Services environment with basic Cyber security knowledge.
Good understanding of ITIL best practices.
Experience in leading support team in troubleshooting application and / or infrastructure issues

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