Production Support position in Malaysia

Salary 60000 - 84000 MYR
Number of positions to fill : 1
Reference number : 8842

Employment terms
Permanent
Employment date
2018-11-27
Location
Malaysia_Kuala Lumpur
Education
Bachler's Degree
Years exp required
3
Skills
Production Support,Incident Management,Problem Management,L1 & L2 Support

Description



  • Application Trouble Shooting Support (L1/L2)

  • Incident Analysis and Temp Fix to Business

  • Incident Management( with RCA)

  • Problem Management(follow up to Developers)

  • Application QA and Post Release Checks

  • Month End and Promotion/Business Event Support

  • BAU 24*7 Application On Call support

  • Hyper Care support

  • Post Production Support

  • APAC Application/Integration alert event management

  • Co-ordination/Communication with IT Ops/Affiliates/Global Prod Support teams

  • Application Performance Testing

  • UAT Environment Preparation/Refresh

  • Involvement E2E testing

  • KT handover from Project Team and documenting it

  • Develop Standard operating procedures

Interested, please send over your resume to recruitment@aryansearch dot com / andy@aryansolutions.tech  or call at +65 67087429 – 211/ +60-327123119 Ext: 211 for a confidential discussion.

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