Exciting role for a Delivery Manager for Cross Border Payments!

Salary 96000 - 108000 SGD
Number of positions to fill : 5
Reference number : 8996

Employment terms
Permanent
Length of employment
PERM
Employment date
2019-02-26
Location
SINGAPORE
Education
IT Degree or equivalent | Project Management | Basic Accounting | Software Development |
Years exp required
8 Years
Skills
Coaching team members to adapt AGILE delivery practices, Vendor Management, Knowledge in Agile Product delivery, Knowledge in FinTech - Digital Payment / Wallet Payment,

Description



Responsibilities

Business Value & Relationship Management (approximately 5% of time focused)

Leads their team to provide successful digital solution deployments and ensures proper business value while maintaining high customer/partner satisfaction

Provides review, oversight and approval for Digital works which includes projects, incremental enhancements and fix and maintenance jobs.

Leads their team to influence and manage customer expectations, based on pre-define requirements and information collected

Be the single point of contact for business and other IT domains

Delivery & Resource Management (approximately 55% of time focused)

Ensuring that works are delivered on time, meet business & technical requirements and are within the agreed budge

Ensures customers’ expectations are managed and met

Ensures team is adopting delivery management standards and monitor the progress of the delivery on a regular basis

Anticipate, manage and resolve issues and act as the point of contact for the domain build-run team

People Management & Leadership (approximately 30% of time focused)

Establishing and maintaining effective working relationships, breaking down barriers for the team and both planning at a higher level and getting into the detail to make things happen when needed

Communicate Singtel’s vision and drive Singtel’s strategies & priorities based on Singtel’s core values

Coach and develop direct reports

Conduct 1-on-1 meetings and hold mid-year and full year performance reviews with direct reports if any

Vendor Management (approximately 10% of time focused)

Support, coach and enable partners to drive delivery excellence through customer satisfaction activities and behaviors

The ideal candidate should have/be:

IT Degree or equivalent

8 years relevant

Project Management

Basic Accounting

Software Development

Managing product backlogs using JIRA or equivalent tool

Running the Agile ceremonies (e.g. Sprint planning, product demos, retrospective)

Coaching team members to adapt AGILE delivery practices

Man Management

Vendor Management

Knowledge in Agile Product delivery

Knowledge in FinTech - Digital Payment / Wallet Payment

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